What our clients say about us
Great customer service! Wendy explained everything and made sure all my questions were answered before I left the store. I'm getting a great night's sleep now and I couldn't be happier with the unit or the service that accompanied it.Barbara SchnierInspiAIR GTA
5 stars right away for the amazing customer service I received from Nicole from the beginning of my first interaction and on. They are very community oriented and take great pride in their brand. The product selection is great and they go the extra mile to find the mask and machine to best fit your day to day needs. I highly recommend InspiAIR to everyone in need of a CPAP specialist who cares as much as they do.Robert PartridgeInspiAIR Belleville
I appreciate the patience and thorough explanation of the use of the SoClean product I purchased. Additional information about use of CPAP was given to me to which I was not aware of, nor given to me from previous CPAP dealers. Very friendly, personable and helpful staff. Highly recommend this company!Alex G.InspiAIR Windsor
feel so much better! Sonia walked me through everything I needed to know, including machine options and insurance. If you are clear about what doesn't feel right or make sense, she listens and helps fix it. I went from sleeping 13 hours a day with extreme fatigue to sleeping 7.5 hours and becoming energetic again. So worth it!LaurieInspiAIR Cobourg
I feel so much better! Sonia walked me through everything I needed to know, including machine options and insurance. If you are clear about what doesn't feel right or make sense, she listens and helps fix it. I went from sleeping 13 hours a day with extreme fatigue to sleeping 7.5 hours and becoming energetic again. So worth it!Justin MooreInspiAIR Peterborough
I am really impressed with the level of service provided from Liz and her staff. They are extremely knowledgeable and kind. They walked me through the whole process and made sure I had the right forms for my doctors, insurance and Health Canada. Liz took the time to ensure I had the right fit of mask and let me try out different types. She provided constant feedback with my progress. The level of service provided by this team is outstanding.David DiMarinoInspiAIR Ottawa
WE RECOGNIZE AND UNDERSTAND THAT EVERY CLIENT AND SITUATION IS UNIQUE
When you need home oxygen or PAP therapy, one size does not fit all. Each of our treatment set-ups are custom designed to suit the person who needs them based on health status, lifestyle and personal preference. We are also multi-lingual and offer service in Cantonese, English, Farsi, Gujarati, Hindi and Mandarin.
a type of treatment for sleep apnea
WE ARE PROFESSIONAL CLINICIANS AND EDUCATORS
We focus whatever time is necessary to educate clients to ensure that they fully understand the necessity and benefits of their prescribed therapy. Significant time is invested in the initial equipment set-up to ensure optimal comfort and convenience for the user. We are committed to sharing our knowledge with competence and compassion. We combine this with extensive, intensive follow-up to reinforce the initial education.
WE HELP OUR CLIENTS BREATHE EASIER AND SLEEP WELL
Everyone at InspiAIR is committed to providing superior therapeutic results and outstanding patient satisfaction. In our first year of operation, InspiAIR was able to achieve greater than 91% sleep apnea treatment success as measured by patient compliance. In addition, client satisfaction surveys from both CPAP and Home Oxygen patients consistently report “Outstanding” ratings.
WE ARE COMMITTED TO ONGOING EDUCATION & PROFESSIONAL DEVELOPMENT TO SERVE YOU BETTER
All professional client contact is performed by our fully trained, knowledgeable, and competent staff. Home oxygen and PAP therapy training is routinely requested and provided by the equipment manufacturers. We augment this training with a variety of professional educational opportunities. Our goal is to always offer the most up-to-date treatment options.
WE TAKE PRIDE IN OUR WORK
All of the staff at InspiAIR are proud of these satisfaction ratings and fully intend to maintain these high standards. We achieve these results because we spend time with our clients to provide ongoing education and support. We believe in being accessible and in providing a personalized quick response to all calls from clients and clinicians.
WE PRACTICE WITH HIGH STANDARDS OF CARE
InspiAIR has policies and procedures in place to ensure that the highest level of service, professionalism and integrity are practiced and maintained at all times. Client respect and confidentiality are always a priority.
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Whatever the reason for the prescription, we take our oxygen patients’ needs seriously. At InspiAIR we take pride in the fact that the oxygen systems we provide are carefully matched to meet our patients’ needs. We encourage our patients to lead enriched active lifestyles including travel where possible and will provide them with full service to help achieve this goal.